No-Show Reduction SMS Pack

STOP-safe appointment reminders + confirmation scripts that cut HVAC, plumbing, and roofing no-shows without nagging customers. DIY digital download from Studio North.

Who it's for

• HVAC, plumbing, and roofing teams
• Owners or office managers who prefer async DIY over agency retainers
• People happy to customize templates and install without a sales call

What's inside

• Scripts — confirm, -24h, -2h, day-of, no-show recovery SMS + email
• How-to guide — cadence map, CSR rules, capacity notes
• Trade variants — HVAC / plumbing / roofing reminder tweaks
• Checklist — go-live checklist

How it works

1. Customize every `{{bracket}}` in `scripts.md`
2. Wire -24h and -2h reminders in your CRM or calendar tool
3. Test with your own cell; reply STOP and confirm suppression
4. Brief CSR: YES = confirmed; need to move = offer next slots; STOP = never argue

Who it's not for

Anyone wanting live setup, Zoom training, or Studio North to log into their tools. Consent-based contacts only; honor STOP on every SMS. We don't guarantee leads, bookings, revenue, or reviews.

7-day clarity refund: if it isn't clear enough to start within 7 days, email hello@getstudionorth.com. Clarity, not results — we don't guarantee leads, bookings, revenue, or reviews.