{"title":"Cold Snap","description":"\u003cp\u003eCold snap on the phones? Missed-call and no-heat follow-up packs for HVAC shops—templates you install in tools you already use. DIY download. No earnings guarantees.\u003c\/p\u003e","products":[{"product_id":"heat-wave-cold-snap-surge-plan","title":"Heat-Wave \u0026 Cold-Snap Surge Plan","description":"\u003cp\u003eSurge staffing and communication plan for extreme heat and cold snaps. DIY digital download from Studio North.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWho it's for\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHVAC teams (and related home-service shops with the same workflow)\u003c\/li\u003e\n\u003cli\u003eOwners or office managers who prefer async DIY over agency retainers\u003c\/li\u003e\n\u003cli\u003ePeople happy to customize templates and install without a sales call\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's inside\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eScripts\u003c\/li\u003e\n\u003cli\u003eTier plan\u003c\/li\u003e\n\u003cli\u003eOwner checklist\u003c\/li\u003e\n\u003cli\u003eChecklist\u003c\/li\u003e\n\u003cli\u003eHow-to guide\u003c\/li\u003e\n\u003cli\u003eExamples\u003c\/li\u003e\n\u003cli\u003eFAQ\u003c\/li\u003e\n\u003cli\u003eTeam training notes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow it works\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eRead DISCLAIMER.md\u003c\/li\u003e\n\u003cli\u003eCustomize every {{bracket}}\u003c\/li\u003e\n\u003cli\u003eBrief your team on when to use this pack\u003c\/li\u003e\n\u003cli\u003eTest SMS STOP suppression if using SMS\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eWho it's not for\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAnyone wanting live setup, Zoom training, or Studio North to log into their tools. Always escalate true emergencies to 911 \/ emergency services when appropriate. We don't guarantee leads, bookings, revenue, or reviews.\u003c\/p\u003e\n\u003cp\u003e7-day clarity refund: if it isn't clear enough to start within 7 days, email hello@getstudionorth.com. Clarity, not results — we don't guarantee leads, bookings, revenue, or reviews.\u003c\/p\u003e","brand":"Studio North","offers":[{"title":"Default Title","offer_id":67578226835704,"sku":null,"price":97.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/7380\/4024\/files\/heat-wave-cold-snap-surge-plan_ee5c572d-404b-45a8-a60b-d258a37d460f.png?v=1791325629"},{"product_id":"winter-missed-call-cold-snap-follow-up-pack","title":"Winter Missed-Call \u0026 Cold Snap Follow-Up Pack","description":"\u003cp\u003eWhen a cold snap floods your phones, missed calls pile up fast. This DIY pack gives HVAC teams missed-call text-back wording, a callback priority queue, a CSR callback guide with a quick safety screen, queue-update texts, and a post-surge check-in. Honest ETAs only.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhat's inside\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMissed-call + after-hours text-back\u003c\/li\u003e\n\u003cli\u003eNO HEAT \/ OTHER reply flow\u003c\/li\u003e\n\u003cli\u003eCSR callback guide + safety screen\u003c\/li\u003e\n\u003cli\u003eCallback priority queue sheet\u003c\/li\u003e\n\u003cli\u003ePost-surge SMS + email\u003c\/li\u003e\n\u003cli\u003eBefore \/ during \/ after checklist\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eDIY templates. Instant download. Written email support only. No guarantee of calls, bookings, or revenue. Gas\/CO and life safety → 911. Include \u003cstrong\u003eReply STOP to opt out\u003c\/strong\u003e on every customer SMS.\u003c\/p\u003e\n\n\u003cp\u003e7-day clarity refund: if the kit isn't clear enough to start using within 7 days of purchase, email hello@getstudionorth.com with your order email for a full refund.\u003c\/p\u003e\n","brand":"Studio North","offers":[{"title":"Default Title","offer_id":67583181553912,"sku":null,"price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/7380\/4024\/files\/winter-missed-call-cold-snap-follow-up-pack_f02d60fc-ac4e-4408-b0d0-ec0ee1f78dad.png?v=1791325359"},{"product_id":"hvac-no-heat-callback-priority-queue-kit","title":"HVAC No-Heat Callback Priority Queue Kit","description":"\u003cp\u003eA winter triage queue for HVAC offices when every caller says \"no heat\": P0–P4 priority rules, a queue sheet with status codes, a callback script with safety screen, honest status texts, and a 10-minute nightly reset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhat's inside\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eP0–P4 no-heat priority rules + tie-breakers\u003c\/li\u003e\n\u003cli\u003eQueue sheet + status codes\u003c\/li\u003e\n\u003cli\u003eCallback script with safety screen\u003c\/li\u003e\n\u003cli\u003e8 honest status texts + overnight email\u003c\/li\u003e\n\u003cli\u003eNightly reset + handoff template\u003c\/li\u003e\n\u003cli\u003eChecklist\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eDIY templates. Instant download. Written email support only. Scheduling aid only — not emergency triage. Gas or CO → 911 \/ utility. Include \u003cstrong\u003eReply STOP to opt out\u003c\/strong\u003e on every SMS.\u003c\/p\u003e\n\n\u003cp\u003e7-day clarity refund: if the kit isn't clear enough to start using within 7 days of purchase, email hello@getstudionorth.com with your order email for a full refund.\u003c\/p\u003e\n\n\u003cp\u003eStudio North · hello@getstudionorth.com · getstudionorth.com\u003c\/p\u003e\n","brand":"Studio North","offers":[{"title":"Default Title","offer_id":67583287034104,"sku":null,"price":39.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/7380\/4024\/files\/hvac-no-heat-callback-priority-queue-kit_d1c1399f-56fe-40b6-8fe8-16a4a0075159.png?v=1791325615"}],"url":"https:\/\/getstudionorth.com\/collections\/cold-snap.oembed","provider":"Studio North","version":"1.0","type":"link"}